Lawfirms in the CCP

Registering a law firm on the Portal

The person who is going to manage the firms portal account must register as an individual.

This person then registers the law firm which makes them 'the administrator'. See the following steps:

Note: A law firm should only be registered once.

Step 1. Log in.

Step 2. Select Your profile

Step 3. Select Register an organisation

Step 4. Complete the online form.

The Portal team will contact the administrator once the registration has been actioned and the organisation has been linked (usually within two working days).

Step 5. Once the administrator receives confirmation of registration they can advise other staff members to request access to the organisation's account through the administrator. The administrator will be responsible for accepting or declining requests for access to a file.

Helpful hint - A law firm can have more than one administrator.

Managing administrators

An administrator of a law firm or organisation's account can manage users by logging into their account and selecting ‘your profile’ and then ‘manage users’.

A list of names of users with access to your law firm or organisation's files will appear.

New user requests will appear in this list with an option to Accept or Decline next to their name.

An administrator can also make any user an Administrator or update their permissions by selecting their name in the list. A menu on the right hand side of this page will give further information on how to use the permissions screen.

Refer also to the technical requirements for the Commonwealth Courts Portal.

If the administrator has left your firm and there are no other administrators

Step 1. Ensure that the new administrator is registered on the portal.

Step 2. From the email address that you are registered on the portal under, email support@comcourts.gov.au advising that the previous administrator (name if known) has left and you request administrator access.

Note: An administrator is responsible for the security of the data provided to the organisation via the Commonwealth Courts Portal. This means that the administrator must give file permissions only to those who are entitled to see those files and must maintain the organisation's account so that individuals who are no longer entitled to file access have their permissions revoked and individuals who leave the organisation are removed from the account. This responsibility is a condition of use that administrators must sign up to when registering on the Commonwealth Courts Portal. Refer to Terms & Conditions of Use and About this Site.

Managing Users

Approving a request for file access

Only administrators can approve a request for access.

Step 1. Log in

Step 2. Select ‘your profile’ and then ‘manage users’.

A list of names of users within the Organisation will populate and if a new user has requested access, an option to Accept or Decline their request will be on the right hand side of their name.

Updating users permissions

Step 1. Log in

Step 2. Select ‘your profile’ and then ‘manage users’.

A list of names of users within the Organisation will populate. Administrators can update a users permissions by clicking on their actual name in the list. A menu on the right hand side of this page will give further information on how to use the permissions screen.

Changing the name of a law firm or managing the merger on the Portal

If your law firm has merged with another law firm or you have changed the name of the firm please email support@comcourts.gov.au giving the following information about the merger:

and request that the court database be changed accordingly.

Once the changes have been made the support team will email you advising the changes have been made to the database and the portal.

Navigating the Portal

After registration, for further information on how to navigate throughout the Portal please click here.


Last updated: 10-Jul-2018

[ back to top ]