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Email Policy and Guidelines

The following links outline the email policy of the Family Court of Western Australia.

Security of emails

Please note that when you contact the Court using email the content of your message as it is transferred across the Internet may not be secure. If you have a concern about the security of your message you are advised to contact the Court directly by phone, facsimile or post. If you contact the Court using email the Court may respond by email and does not take responsibility for the security or privacy of the content of the message as it is transferred over the Internet.

Notes for constructing your email

To enable us to provide maximum assistance to you, please consider the following before sending your email:

  • Did you include all relevant information that the Court will need to know so that it can answer your email?
  • Have you kept your email brief and to the point and limited to one topic? (the Court is more likely to be able to process your email quickly)
  • Is the information in your email clear? Read your email carefully before you send it and look for meanings that may be misinterpreted or misunderstood
  • Did you write your entire email in capital letters? Please do not use only capital letters as this makes your email hard to read
  • Did you add a subject line to your email? If you add a subject line to your email it helps to immediately identify the topic of your message
  • Is using email the best way to send your message? Remember that you can always contact the Court by telephone, facsimile or post. These methods may be more appropriate depending on the nature of your inquiry and your specific requirements. Sending an email message over the Internet may not be secure. If you have any security concerns then you should use the alternative methods of contacting the Court
  • Please avoid sending graphics (for example pictures and charts) and excessive formatting (such as bolding). Graphics and excessive formatting can affect the performance of the electronic mail service.

 

Last updated: 13-Sep-2013

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